Support

Contact Us

For any questions, issues, or feedback, reach out to us:

Email: [email protected]

We typically respond within 48 hours.

Frequently Asked Questions

General

What is Air Mahjong?
Air Mahjong is a relaxing mahjong solitaire game where you match tiles to clear the board.

Is Air Mahjong free?
Yes! Air Mahjong is free to play with ads. You can upgrade to Premium for an ad-free experience.

Premium

What do I get with Premium?
Premium removes all advertisements from the game. That's it — no ads, ever.

How do I upgrade to Premium?
Go to the settings menu in the app and tap "Remove Ads" or "Go Premium". The purchase is processed securely through the App Store (iOS) or Google Play (Android).

I purchased Premium but still see ads
Try these steps:

1. Restart the app
2. Make sure you're signed into the same App Store/Google Play account used for the purchase
3. Go to Settings > Restore Purchases

If the issue persists, contact us at [email protected] with your purchase receipt.

Can I get a refund?
Refunds are handled by Apple or Google. Please contact:

• iOS: Apple Support
• Android: Google Play Support

Technical Issues

The app crashes or won't open
Try these steps:

1. Make sure your device is updated to the latest OS version
2. Close and restart the app
3. Uninstall and reinstall the app (don't worry, purchases can be restored)

How do I restore my purchases on a new device?
Go to Settings > Restore Purchases. Make sure you're signed into the same App Store/Google Play account.

The game is running slowly
Close other apps running in the background and restart your device.

Feedback & Suggestions

We love hearing from players! If you have ideas to improve Air Mahjong, email us at [email protected].

If you enjoy the game, please consider leaving a review on the App Store or Google Play — it helps a lot!

RogueByte LLC
30 N Gould St 58627
Sheridan, WY 82801
United States